Testimonials from Our Clients
If you are looking for a realtor who is honest, intelligent, fun to work with, and really goes to bat for her customers, Lorrie Trussell is the person you are looking for. In helping us buy a condo, she "went the extra mile." And then after the sale, she continued to work with me in upgrading a vacated condo and prepping it for renting. If I ever buy or sell any more real estate in Boulder, Lorrie will be my realtor.
We have bought and sold several houses over the years, but have to say, our real estate experience with Kim Payes and her BoulderHomeSource team was the best we have ever had. She helped us get our house ready to sell, marketed our home and neighborhood beautifully, was in constant communication with us and, best of all, sold our house in two days! Kim was always professional, but at the same so warm and friendly. We feel like we ended up with a dear friend. From the day we met Kim, to day day we closed on our sale, everything was smooth sailing.
Terry and Cindie Scoby
Lorrie Trussell - I enjoyed working with you. I respect and admire the professional attitude that lets a buyer know that you are going to give the best service available, while at the same time coming across in pleasant manor and available If something is falling through the cracks. I feel like I made a friend trying to help a friend trying to find the best needle in this haystack of a market.
Bruce and I want to thank you so much for the amazingly great gift of 3 hours of cleaning service! Boy, did that come at a great time and is so appreciated!! Congratulations on your team's award recently. It's easy to see why you all won - you go above and beyond for clients who also become (in this case for sure) grateful friends!
It's always a pleasure to see or speak with you. Look us up if you're ever up our way. :)
We love our home!"
Betty and Bruce VanderLinden
" Couldn't imagine working with a more responsive, diligent, and dedicated realtor. Barb Passalacqua was prompt in all correspondence and committed to finding me the "perfect home" within the allotted time frame. Two thumbs up!"
"We would like to thank Lorrie Trussell for her extraordinary work as our real estate agent. She went far beyond what we expected. Her integrity, thoughtfulness, honesty and knowledge were much appreciated. Lorrie helped us immensely and did it with kindness and professionalism . She worked for us as the buyers, answering questions immediately or finding answers promptly. After the purchase, she continued to help suggesting how to find movers, cleaners, and painters. We feel most grateful for having Lorrie be our real estate agent in the purchase of our new home and would highly recommend her to others."
"Barb Passalacqua was great to work with. She has really great knowledge of the area and the alerts her system can setup for house listings were extremely helpful, especially in a market where houses were going under contract after only a few days of being on the market. Saying her responsiveness was "immediate" is not an understatement. She was always extremely fast to answer any questions I had. The only reason I didn't rate her as "masterful" in her process experience was that sometimes she had to defer to a colleague to answer a question for me, but she definitely had the resources to answer every question I had more than satisfactorily and quickly. We ultimately did not do much negotiating on the sale, but she seemed to have a great sense of where the seller was at and the process was definitely very smooth.
"As both an investor and homeowner I have worked with several real estate agents, and Lorrie Trussell is, without question, the hardest working professional I have ever worked with. She possesses many desirable characteristics including, extensive knowledge of her market, organized with attention to detail, and honesty (tell-it-like-it-is attitude) laying-out exactly what can be expected. Lorrie made a seemingly stressful experience – enjoyable."
"Carl and I and the children have so much to thank you for: Your thoughtful attention in helping us sell our house and finding the perfect new home for our family. We are completely in love with our new house! Awesome...
You are truly exceptional Real Estate professionals. We are especially indebted to Greg for your generous time and expertise in resolving each problem along the way ( E. G. Getting our sofa into the house! )."
Carl & Vivi Forest
"Doug, thanks again for all your help and encouragement. The whole process went much smoother than I had imagined, and it was a very pleasant and fun experience. I enjoyed riding around town with you, looking at houses. You're a super nice guy!
Best to you and yours!"
"Just wanted to tell you how much we appreciated you being our Realtor and handling the sale of our home in Boulder and the purchase of our new home in Lafayette.
Your willingness to be available at all times was unusual and unexpected. You constantly kept us updated on showings, offers and finally our contract. We were both amazed and pleased that our home sold in less than 30 days. Your concern for our needs was always foremost. Understanding that we needed to move into another home within six weeks, you were able to help us locate and move into a new home. Our entire family is now enjoying a wonderful home and I can't thank you enough for the professional, caring service.
You can count on receiving referrals for any real estate needs from the both of us. Don't hesitate to call on us if any prospective buyer or seller would like a reference. You provide impeccable service!"
The Gypin Family
"We are pleased to respond to your customer survey. We could not be happier with the level of service you provided, you commitment to our satisfaction and the personal attention we received during the entire home buying process.
We felt you excelled in your knowledge of real estate and the Boulder area. You consistently provided us with reliable information on a wide range of topics; from schools and neighborhoods to floor plans and suggestions of improvements to property to make it work for us. Time and again, you proved to be an attentive listener, utilizing this information to determine suitable listings. Each and ever showing was a viable choice, never a waste of time. Properties showed beautifully because the owners had advance notice and multiples showings went smoothly without a hitch. Even when you were out of town, your arrangement for a colleague to continue service insured there was never a missed opportunity!
Your experience and knowledge were invaluable. Buying the right home was important to us and you enabled us to do that without feeling pressured and with minimal hassle.
Your assistant, Kathy Jones, is fantastic! She is a wonderful resource, never failing to follow up on details.
She conscientiously set and confirmed appointments with an incredibly personal touch. Polite, thorough, organized and informative, she was a pleasure to work with. She was on top of every detail of our closing as if we were her only client. Every phone call returned every document accurate and on time; nothing slipped through the cracks with her!
Your high level of service, well trained and informed staff and commitment to ethical practices makes you truly a service to your community. We unreservedly recommend you to friends and acquaintances and will continue to do so. Thank you!"
The Skelton Family
"We have recently evaluated real estate agents and assistants that we feel are professionals and nice to work with. As you know there is a difference in the quality and assistants. Although no one is in a position to work only with the professionals, it is our goal to make the agents we feel are professionals know we appreciate their business. A part of that appreciation comes from our commitment to go above and beyond our basic excellent service. Since Nancy and I feel you two are a part of this elite group of professionals, we thank you for your business and commit to your team A-1 service.
We look forward to working with you. If we can ever be of service (even if it's not a transaction we're handling) please feel free to ask."
Land Title Guarantee Company
"We wanted to take a moment to say thank you for everything you did for us. We really appreciated your patience, understanding and your intelligence. You took many extra steps for us and we are very grateful.
We know we weren't the easiest clients to work with but you took the time to explain things to us, work things out and keep us calm. We are very grateful we chose you to help us sell our home and to help us purchase our new home.
Aside from being a great realtor we consider you a friend. Thank you again."